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INDUSTRY EVENTS
SOCITM Annual Conference
14-16 October 2007
Belfast
The agenda will include hot issues including shared services, web usability, take up, customer data integration, security and green IT feature in choice sessions at Socitm 2007.
The Shared Services presentation is entitled Extreme' shared services and will be presented by Ian Lowrie, chief executive Adur District Council. The case study will explain why the council has agreed with Worthing District Council to share one workforce, and anticipated benefits in terms of savings on management overheads and rationalization of business systems.
For more information on this event, click here.
Shared Services for the Public Sector: Transformation through
Collaboration
3 October 2007
The Barbican, London
In February this year, Public Service Events hosted Shared Services for Local Government: Prepare to Share. In response to demand for a look at Shared Services across the whole of the public sector, a follow up conference has been organised, Shared Services for the Public Sector: Transformation through Collaboration. With further cross-sector efficiency targets beginning to bite, the pressure is on to save money through consolidating services, and the progress of Shared Services across the public sector is currently under scrutiny, with the NAO currently analysing what has been achieved so far.
For more information on this event, click here.
Shared Services in the Back Office
21 AUGUST 2007
EAST MIDLANDS CONFERENCE CENTRE, NOTTINGHAM, UK
The conference will follow the route map to shared services from vision through to successful outcomes via contributions from expert speakers and case study examples from a variety of different shared services projects, including:
- Case Study – A shared services strategy for back office services
Stephen Moir, Director of People and Policy, Cambridgeshire County Council and John Neilson, Director of Business Support, Northamptonshire County Council
- Case study - featuring Her Majesty's Prison Service’s shared services project
Julian Gren Customer Services Manager, HMPS
The HMPS shared services centre is live and growing. Over the next year it will look after 48,000 prison staff and is in the process of bringing in other departments form the Home Office to use its services, including HR, Finance and procurement. Julian will discuss how this is ambitious and fascinating project is being rolled out.
For more information about this event, click here.
Shared Services Summit 2007:
Innovation and Growth for Mature Shared Services
5 – 8 February 2007
Victoria Park Plaza, London, UK
As Shared Service organizations mature, innovation becomes critical. Hear from industry leaders in purely mature Shared Service organizations.
The conference is designed to equip you to:
- Find the right resource model to optimise further efficiencies: Absorb the lessons learned from Microsoft by aligning their global resource model with their SS strategy
- Retain control and ensure compliance through your Shared Services evolution: Intercontinental Hotels share their unique journey lessons from moving a centralised Accounting function to an SSO, and more latterly returning the line of reporting to Finance
- Define clear, metrical targets to reach World Class status: Discover how Statoil are driving improvement and transformation through a World Class development programme
- Recover and transform your SSO in the event of company merger or acquisition: Spark a significant SSO change programme by reviewing cultures, behaviours and working practice just as Cable & Wireless have
- Expand your geographical and functional scope across diversified industries: Combine offshoring, outsourcing and internal Shared Services in one model in the footsteps of General Electric
For more information about this event, click here.
Please register to attend the online seminar 'Services and Technology: Co-evolution or revolution?'
Time: 5 December 2006 at 09:00am (London UK)
Duration: 1 hour approx
This highly interactive online seminar will feature presentations and a panel discussion with guest speakers joining Capgemini's head of Shared Services Cliff Evans.
Guest speakers
As we consider the future development of service transformation you will hear how Hydro One - the Canadian electricity organisation - rose to the challenge of transforming itself into a successful service-based business. Hyrdro One's finance director Ian Malpass will discuss the challenges and benefits of making this transformational change.
And find out what academia is saying about Shared Services when Professor Chris Voss from London Business School (LBS) 'looks over the horizon' at the science behind new service delivery models and the what the future holds.
Richard Taylor, a leading scientist from HP Research Labs, will be joining the debate alongside Capgemini's Cliff Evans with informative and authoritative input.
Join in
A Q&A session will ensure this innovative event addresses key strategic issues, such as how new technology enables the deployment of Shared Services in new ways, using virtual models to create flexibility as well as reduced cost.
Take part online from your desk by watching live video, viewing slides and asking questions through an interactive webpage.
With the internet revolution lowering the barriers to acceptance of remote services and collaboration between different organisations, the seminar will consider the broader scope for applying shared service models across all areas of your organisation, providing your stakeholders with round-the-clock access to services, support and information.
Efficiency Delivery Conference - Putting Policy Into Practice
5 DECEMBER 2006
QEII Conference Centre, London
A unique meeting opportunity for central and local government representatives, the wider public sector and public sector suppliers. Delegates will examine the latest developments and progress being made in the drive for greater efficiency, and learn from other successful experiences and practices from around the UK.
Attendees: 350 key decision makers, 20 speakers and 20 exhibitors.
Organisers: GovNet Communications 020 7484 5244 marketing@govnet.co.uk
www.govnet.co.uk
Shared Services Summit
THURSDAY 9 NOVEMBER 2006
Beardmore Hotel and Conference Centre in Clydebank, Glasgow
As a crescendo to the programme we are hosting a full day event. The morning will be dominated by a structured dialogue amongst all delegates and a speed networking session. The afternoon will centre on a Question Time style debate inviting all delegates to challenge those at the table on the key issues surrounding Shared Services. We are delighted to say David Myers, Director of the Shared Services programme in the Cabinet Office, Sir John Elvidge, Permanent Secretary at the Scottish Executive and Keith Yates, Chair of SOLACE will be at the table, alongside other key thought-leaders. The event will be designed to allow true interaction and genuine 2-way dialogue, which makes your involvement all the more important. It will takeplace at the Beardmore Hotel and Conference Centre in Clydebank, Glasgow.
Click here for more information
CRM in the Public Sector
TUESDAY 7 - WEDNESDAY 8 NOVEMBER 2006
Chesford Grange Hotel, Kenilworth, Warwickshire
HR event focusing on Customer Contact Centres, achieving customer excellence, and change management issues.
Attendees: Delegates from local government who are purchase decision makers, including managers, revenue managers of call centres.
Speakers include: Cliff Evans, Capgemini
Organisers: Institute of Revenues Rating and Valuation (IRRV) 0207 831 3505
Sasha 0207 831 0881 sasha.radovic@irrv.org.uk
eWorld Purchasing & Supply
TUESDAY 26 - WEDNESDAY 27 SEPTEMBER 2006
New Connaught Rooms, London, WC2
The UK’s most comprehensive business forum for eProcurement, eSourcing and Supply Chain Technologies, examining new technology behind business-to-business transactions and industry supply chains.
Attendees: CEOs/MDs, Executives, Senior Management
Speakers: Including representatives from The Chartered Institute of Purchasing & Supply (CIPS), The Hackett Group, IBM Business Consulting Services and the National e-Procurement Project (NePP).
Organisers: Revolution Events
Leadership & Change Management Programme 2006: Learning From Good Practice
WEDNESDAY 13 - THURSDAY 14 SEPTEMBER 2006
Hitchin Priory, Hitchin, Hertfordshire
Focuses on the development of strategic thinking and management skills within the public sector. Lead Facilitator is Sue Goss, Office for Public Management.
Attendees: senior managers and heads and directors from the public sector.
Organisers: National Local Government Network: 020 7015 1386
www.nlgn.org.uk
Public Sector Shared Services Conference
THURSDAY 14 - FRIDAY 15 SEPTEMBER 2006
QE2 Conference Centre, London
Conference and exhibition addressing how all areas of public service are under mounting pressure to meet targets for greater efficiency and improved levels of service. Transformation of administrative business process via the creation of Shared Service vehicles is recognised as being essential in achieving these objectives.
Attendees: Directors, heads of these services, efficiency teams, change agents, practitioners, and project managers
Organisers: PSP Ltd
www.pspevents.co.uk/20/
TUESDAY 19 - WEDNESDAY 20 SEPTEMBER 2006
Heritage Motor Centre, Gaydon, Warwickshire
UK's No.1 Rapid Product Development & Manufacturing Exhibition and Conference. It is the only UK event focused on providing solutions for accelerating products to market. The event will showcase the latest solutions from this sector backed with real world examples of the benefits of adopting the technologies.
Organisers: TCT Magazine
www.time-compression.com/x/exhibition.html
Accountancy Age shared services webcast!
Log on to the link below to view the recent Accountancy Age Insider Business Club webcast entitled ‘Successful strategies for moving to shared services’.
This informative panel discussion was broadcast live on 8th November 2006 to members of the Accountancy Age interactive web-conference club for finance professionals.
View the webcast here
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