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Case Studies

Capgemini works across sectors and industries suporting clients' stategic objectives to achieve operational efficiencies and service excellence. Click on the links below to find out about some of the projects we have worked on.

Please select a sector from the list:
Case StudySectorDescriptionFunctions
DanfossConsumer GoodsDanfoss outsources F&A transactional processingF&A Procurement
EricssonConsumer GoodsEricsson adopts a new shared services operational model that delivers service efficiency and productivityF&A Procurement
Zurich Financial ServicesFinancial ServicesZurich improves the efficiency of its finance and accounting functionsF&A, Procurement, HR
BlueScope SteelIndustrialBlueScope Steel successfully transitions back office processing services after de-mergerAccounting, Purchasing, Payroll, HR
Croydon CouncilPublicCroydon Council makes significant improvements to its customer servicesCRM
eProcurement ScotlandPublicPublic sector in Scotland makes massive cost savingsProcurement
HM Revenue & CustomsPublicHMRC puts money in the pockets of future generationsAdministration
Dairy FarmRetailDairy Farm achieves major savings across its finance and procurement functionsF&A Procurement
TeliaSonera International CarrierTelecomsTeliaSonera cuts the cost of financial administration across 26 countriesF&A, Procurement, HR
ATOCTravelATOC on track for modern reservations systemCRM
TrainlineTravelthetrainline puts its consumer focus on trackCRM
Hydro OneUtilitiesHydro One gets ready for full market liberalisation in CanadaF&A, Procurement, HR
TXUUtilitiesNew business model for TXU sets a precedent in utilities sectorF&A, HR and Customer Services